Holy Terms & Conditions

October 23, 2003 · 2 comments

in uncategorized

I logged into my Royal Bank online account this morning and was informed that they had recently made changes to “the terms and conditions that govern your use of Online Banking.” Fine. Whatever. And then I started to scroll. Amazed at the length of the document, I copied-and-pasted into Word to find that it is a 4,466-word document. Formatted at 10 point type, it is a full 10 pages long. To make matters worse, they make no attempt at highlighting what exactly has changed from the earlier terms and conditions to which I apparently agreed.

Of course, I have to “review the agreement below and confirm your acceptance at the bottom by clicking the “I Agree” button.” So I did. Like I have the time and the legal knowledge to review this document.

This is wrong.

  • http://www.johnboymorris.com John Morris

    this seems to be the trend these days..then they can always come back and nail ya for signing it…

  • http://www.willpate.org Will

    I had to click “Yes” to the same chunk of text this week too. I’m so apathetic about those agreements that I always just say yes. I’m sure Microsoft has the rights to at least my first 5 unborn children.

    How legally binding is it if you click “Yes” to a 4,500 word chunk of text with no witness and no legal advice?

    For heaven’s sake, at least they could provide a layman-readable version so we had a sweet clue as to what they’re talking about.